Refund Policy
Short version: not happy within 7 days of purchase? Email us and we'll refund the ₹499, no questions asked.
1. 7-day refund window
If Kievoo isn't working for you, you can request a full refund within 7 days of your purchase date. We'll process it back to your original payment method through Cashfree, typically within 5–7 business days.
2. How to request one
Email the support address listed on the pricing page with the email address you used at checkout. You don't need to give a reason, though it helps us improve if you do.
3. After 7 days
Since Kievoo is a one-time license (not a subscription), we don't offer refunds after the 7-day window — at that point the purchase is considered final. If you're running into a specific problem, reach out anyway; we'd rather fix it than lose you as a user.
4. Duplicate or failed payments
If a payment failed on your end but you were still charged, or you were accidentally charged twice, that's on us to fix — email us and we'll refund the duplicate immediately, no 7-day limit applies to billing errors.
5. License key already used
Refunds are still honoured even if you've already activated and used the app within the 7-day window — we're not going to inspect your usage before refunding.